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MS Teams Observability

Use the Dynatrace Dashboards

Data ingested by Dynatrace from the MS Teams collector can be used to build operational dashboards for call quality, user activity, site performance, and Microsoft incident correlation.

In addition to custom dashboards you can create in Dynatrace, ready-made dashboards are also available in the MS Teams Observability Dynatrace App repository:

microsoft-teams-observability-dynatrace-app

Dashboard names can vary slightly between app versions, but the analytical intent remains consistent.

Dashboard Examples

Section titled “Dashboard Examples”

The following screenshots illustrate prebuilt dashboard examples.

Collection Health

Section titled “Collection Health”
Dynatrace dashboard example showing collection health metrics
Collector ingestion and pipeline health monitoring.

Call Analysis

Section titled “Call Analysis”
Dynatrace dashboard example showing call analysis metrics
Call quality deep-dive dashboard for troubleshooting and trend analysis.

Sites

Section titled “Sites”
Dynatrace dashboard example showing site and location performance
Quality and compliance insights by site and subnet mapping.

Devices & Versions Overview

Section titled “Devices & Versions Overview”
Dynatrace dashboard example showing devices and Teams versions
Endpoint, OS, and client-version distribution overview.

Best Practices

Section titled “Best Practices”
Dynatrace dashboard example showing best-practices indicators
Operational checks and best-practice indicators for ongoing governance.
Section titled “Recommended Dashboard Scope”

When building or selecting dashboards, organize them by operational objective:

  • Collection health: ingestion continuity, pipeline errors, and data freshness.
  • Call analysis: call volume, health split, and quality degradation trends.
  • Sites and networks: subnet/site quality and mapping coverage.
  • Devices and versions: endpoint/OS/client-version distribution and drift.
  • Operational best practices: governance checks and adoption indicators.
Section titled “Related Documentation”

This page focuses on Dynatrace dashboards built from ingested data.
If you are looking for the Dynatrace application pages (Home, Calls, Users, Issues, Configuration), see Explore the Dynatrace Application.