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OTel / OTLP — Overview

The collector supports exporting to any OTLP-compatible endpoint (OpenTelemetry Protocol). Use this path for generic OTLP receivers such as Datadog, vendor gateways, or a custom OpenTelemetry Collector.

If you want the dedicated Grafana application experience, use the separate Grafana integration instead. The Grafana app has its own plugin, datasource configuration, and dashboard pages.

All standard MS Teams event families are exported as OTLP log records:

  • MSTeams_CallRecords_CallMetadata
  • MSTeams_CallRecords_StreamDetails
  • MSTeams_CallRecords_PSTN
  • MSTeams_CallRecords_DirectRouting
  • MSTeams_ServiceAnnouncement
  • MSTeams_CollectionHealth
  • Forward Teams telemetry into your existing OpenTelemetry pipeline.
  • Route to Datadog or another OTLP endpoint when your organization standardizes on OpenTelemetry ingestion.
  • Keep Dynatrace or Splunk as primary backends while sending a second stream to OTLP for cross-platform analytics.