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MS Teams Observability

OTel / OTLP — Overview

The collector supports exporting to any OTLP-compatible endpoint (OpenTelemetry Protocol). For example, ship data to Grafana Cloud for logs analytics or Datadog for unified monitoring, while keeping the same collector workflow.

What Is Exported

Section titled “What Is Exported”

All standard MS Teams event families are exported as OTLP log records:

  • MSTeams_CallRecords_CallMetadata
  • MSTeams_CallRecords_StreamDetails
  • MSTeams_CallRecords_PSTN
  • MSTeams_CallRecords_DirectRouting
  • MSTeams_ServiceAnnouncement
  • MSTeams_CollectionHealth

Use Cases

Section titled “Use Cases”
  • Forward Teams telemetry into your existing OpenTelemetry pipeline.
  • Route to Grafana Cloud or Datadog when your organization standardizes on OTLP ingestion.
  • Keep Dynatrace or Splunk as primary backends while sending a second stream to OTLP for cross-platform analytics.
Configure OTLP Output Set up endpoint, headers, and validation commands in collector config.yaml.
Grafana Cloud Setup Use OTLP gateway, token headers, and starter queries for Teams telemetry.
Datadog Setup Configure regional OTLP endpoints, API key headers, and verification checks.