Use the Users Page
Path:
/users
What This Page Shows
Section titled “What This Page Shows”The Users page provides per-user analytics across your Microsoft Teams environment. For each user in the selected timeframe, it shows identity, call statistics, network data, device usage, and last activity.
Breadcrumb navigation: Home > Users
Screenshot
Section titled “Screenshot”
Filter Bar
Section titled “Filter Bar”Filter Field
Section titled “Filter Field”Advanced filter input with the same syntax style as Calls.
Use this field to isolate a specific user or user pattern before comparing quality/network/device context.
Timeframe Selector
Section titled “Timeframe Selector”Scopes which calls are included in user statistics. Stored as ?from=...&to=....
Update Button
Section titled “Update Button”Applies filter and timeframe.
When values change, this button applies them and refreshes all table metrics.
Users Table
Section titled “Users Table”Each row represents one user for the selected period. Columns are grouped.
This page helps answer three questions quickly:
- who is impacted,
- how often they are impacted,
- in which network/device context.
Identity columns
Section titled “Identity columns”| Column | Sortable | Description |
|---|---|---|
| ID | No | User unique identifier |
| Name | No | Display name; click opens Calls filtered for this user |
| No | User email |
Network group
Section titled “Network group”| Column | Sortable | Description |
|---|---|---|
| IP(s) | No | Observed IP addresses |
| Subnet(s) | No | Observed subnets |
| Protocol(s) | No | UDP/TCP/other chips |
Calls group
Section titled “Calls group”| Column | Sortable | Description |
|---|---|---|
| Total | Yes | Total calls |
| Good | Yes | Good calls |
| Poor | Yes | Poor calls |
| Unclassified | Yes | Unclassified calls |
| Average Duration | Yes | Mean duration |
| Max Duration | Yes | Longest duration |
| Min Duration | Yes | Shortest duration |
These columns are useful to identify recurrent degradation for specific users.
Devices group
Section titled “Devices group”| Column | Sortable | Description |
|---|---|---|
| Platform(s) | Yes | Windows/macOS/iOS/Android/Web/Unknown |
| Host(s) | No | Host device names |
| Input(s) | No | Audio input devices |
| Output(s) | No | Audio output devices |
Device columns help identify clusters (same platform/version/peripheral profile across impacted users).
Additional columns
Section titled “Additional columns”| Column | Sortable | Description |
|---|---|---|
| Teams Version | No | Observed client versions |
| Last Seen | Yes | Most recent activity |
Table Controls
Section titled “Table Controls”| Control | Description |
|---|---|
| Column visibility | Show/hide columns |
| Column ordering | Reorder columns |
| Line wrap | Toggle wrapping |
| Pagination | 10/20/50/100 rows |
Empty / Error States
Section titled “Empty / Error States”| Situation | Behavior |
|---|---|
| Loading | Spinner / skeleton rows |
| No matching users | Empty table |
| Invalid filter | Update disabled |
URL Parameters
Section titled “URL Parameters”| Parameter | Description | Example |
|---|---|---|
filter | Advanced filter expression | participant = "John Doe" |
from | Timeframe start | now()-7d |
to | Timeframe end | now() |
Navigation from This Page
Section titled “Navigation from This Page”| Action | Destination |
|---|---|
| Click user name | Calls pre-filtered for this user |