License

The Phenisys license comes in two modes:

• Trial — time-limited, no user cap. Use it freely during the validity period.
• Full — production license with a user cap: the maximum number of distinct Microsoft Teams users the collector is authorised to process per month.

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Obtain a Trial License

Start with a free trial by filling in the request form:

Request a Trial License →

The form asks for the following information:

Field	Notes
Email	Your professional email address
Company Name	Your organisation name
Country	Your country
Dynatrace Platform	Your Dynatrace environment URL
Estimated number of Microsoft Teams users per month	Used to size the license — see License Estimation
Microsoft 365 Tenant ID	Have this ready — Phenisys uses it to generate the license
Trial License Duration	Requested duration
AWS Marketplace Private Offer	If applicable
Additional information	Any context about your use case

Tip

Have your Microsoft 365 Tenant ID ready when submitting the form. Phenisys includes it in the license file to bind it to your tenant — providing it upfront avoids back-and-forth and speeds up delivery.

Production License

For production usage or to extend beyond the trial, contact Phenisys directly:

Contact Phenisys →

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License Format

The license is a JSON file delivered by Phenisys. It looks like this:

{
  "license_data": {
    "name": "Your Company Name",
    "ms_tenant_id": "your-tenant-id",
    "start_date": "2026-01-01",
    "expiration_date": "2030-12-31",
    "trial": false,
    "max_users": 10000
  },
  "signature": "..."
}

Do not modify the file contents — the signature field validates the integrity of license_data and any modification will invalidate it.

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Place the License

How you provide the license depends on your deployment type.

Standalone collector

Save the license file somewhere on the host (e.g. /etc/ms-teams-observability-agent/license.json) and reference it in your config.yaml:

license:
  filepath: /etc/ms-teams-observability-agent/license.json

The collector reads this file on startup and validates the signature against your tenant.

Extension

The extension does not use a file path. Instead, open the full JSON content of your license file and paste it as a string into the License field of the extension configuration screen.

The value must be the complete JSON object, for example:

{"license_data": {"name": "...", ...}, "signature": "..."}

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Sizing

To determine how many licensed users you need, see License Estimation.