Skip to content
MS Teams Observability

Explore the Dynatrace Application

MS Teams Observability is a Dynatrace application that brings Microsoft Teams call quality data into your Dynatrace environment. It allows you to monitor call health, diagnose quality issues, track user activity, inspect network performance by site, and follow Microsoft service incidents from one interface.

Repository: microsoft-teams-observability-dynatrace-app | Latest release: GitHub Releases

Section titled “Navigation”
Home 7-day summary of call activity and quality.
Sites Call quality and network performance by geographic site.
Calls Searchable and filterable list of all calls.
Call Overview Detailed analysis of one call, including AI analysis.
Users Per-user activity, quality stats, and device/network details.
Issues Active and resolved Microsoft service health incidents.
Configuration All app settings: license, integrations, pipeline, domains, permissions.
Installation Install the app and activate Live mode.

Screenshot

Section titled “Screenshot”
MS Teams Observability app Home page
Application entry page (Home).

Common UI Patterns

Section titled “Common UI Patterns”

Timeframe Selector

Section titled “Timeframe Selector”

Available on Sites, Calls, Users, and Issues pages.

LabelRange
Last 15 minutesnow()-15m to now()
Last 30 minutesnow()-30m to now()
Last 1 hournow()-1h to now()
Last 2 hoursnow()-2h to now()
Last 6 hoursnow()-6h to now()
Last 24 hoursnow()-24h to now()
Last 3 daysnow()-3d to now()
Last 7 daysnow()-7d to now()
Last 30 daysnow()-30d to now()

Custom date/time selection is also available. Selected values are stored in URL (?from=...&to=...).

Update Button

Section titled “Update Button”

Present on pages with filters. It applies the current filter/timeframe values.

  • Highlighted when values were changed but not applied.
  • Disabled during query execution.
  • Disabled when filter syntax is invalid.

Advanced Filter Field

Section titled “Advanced Filter Field”

Used on Calls, Users, and Sites pages.

  • Structured syntax with suggestions while typing.
  • General format: key operator "value".
  • Example: health = "Good".
  • Stored in URL (?filter=...).

Open with Notebooks

Section titled “Open with Notebooks”

Available in sections that expose a Dynatrace query. Opens the underlying query in Dynatrace Notebooks with current context.

Health Indicators

Section titled “Health Indicators”
StatusVisualMeaning
GoodGreen iconCall met quality thresholds
PoorRed iconCall had quality degradation
UnclassifiedGrey iconNo quality data available

Toast Notifications

Section titled “Toast Notifications”
  • Success (green): action completed.
  • Warning (yellow): action completed with caveats.
  • Critical (red): action failed or configuration invalid.
  • Info (blue): operation in progress.

Demo Mode

Section titled “Demo Mode”

Demo Mode replaces live data with mock data. It can be enabled/disabled from Configuration.