Application — Issues
Path:
/issues
The Issues page displays Microsoft service health incidents affecting your tenant — both currently active issues and recently resolved ones. Use it to correlate call quality degradation with known Microsoft outages.
Breadcrumb navigation: Home > Issues
Filter Bar
Section titled “Filter Bar”Timeframe Selector
Section titled “Timeframe Selector”Controls which closed issues are shown (issues that ended within the selected window). Currently active issues are always shown regardless of the timeframe.
Stored in URL as ?from=...&to=....
Update Button
Section titled “Update Button”Fetches issues for the selected timeframe. Highlighted when the timeframe has changed but not yet been applied.
Section 1: Current Issues
Section titled “Section 1: Current Issues”Displays all currently open / active Microsoft service incidents.
Header:
- Title: “Current Issues”
- Issue count badge
- “Open in Notebooks” intent button — opens the underlying query in Dynatrace Notebooks
Empty state: “No current issues”
Section 2: Closed Issues
Section titled “Section 2: Closed Issues”Displays recently resolved Microsoft service incidents within the selected timeframe.
Header:
- Title: “Closed Issues”
- “Open in Notebooks” intent button
Empty state: “No closed issues”
Issue Card
Section titled “Issue Card”Each issue is displayed as a message container card. The card color matches the issue’s severity:
| Severity | Card color | Chip color |
|---|---|---|
| Incident | Red/Critical | Red |
| Advisory | Yellow/Warning | Yellow |
| Other | Neutral | Grey |
Card Header
Section titled “Card Header”| Element | Description |
|---|---|
| Feature name | Microsoft service affected (e.g., “Microsoft Teams”) |
| Issue ID | Unique identifier |
| Start time | When the issue began |
| End time | (Closed issues only) Approximated end time with tooltip: “approximated end time” |
| Classification chip | Severity label (e.g., “Incident”, “Advisory”) |
Card Body (expandable)
Section titled “Card Body (expandable)”The card body is an accordion — click the issue title to expand it and see the full details. The full incident report includes affected services, impact description, and any remediation steps provided by Microsoft, rendered as formatted Markdown.
Empty / Error States
Section titled “Empty / Error States”| Situation | What you see |
|---|---|
| Loading | Loading skeletons |
| No current issues | ”No current issues” |
| No closed issues in range | ”No closed issues” |
| Data fetch error | Error state in the relevant section |
URL Parameters
Section titled “URL Parameters”| Parameter | Description | Example |
|---|---|---|
from | Timeframe start | now()-7d |
to | Timeframe end | now() |
- End times for closed issues are approximated (start time + 30 minutes). The tooltip on the end time makes this explicit.
- The navigation bar badge shows the count of current open issues as a number, so you can see at a glance if there are active incidents without visiting the page.