Use the Calls Page

Path: /calls

What This Page Shows

The Calls page provides a searchable and filterable list of all Microsoft Teams calls recorded in Dynatrace. Use it to find specific calls, investigate quality issues, compare call types, or drill down into a particular call.

Breadcrumb navigation: Home > Calls

Screenshot

Filter Bar

Filter Field

An advanced filter input with type-ahead suggestions. Multiple conditions can be combined with AND.

When you type, the field proposes keys/operators/values and validates the expression before query execution.

Key	Display name	Type	Description
`id`	Id	String	Unique call identifier
`participant`	Participant	String	Name of any participant in the call
`participantCount`	Participant Count	Number	Total number of participants
`health`	Health	Enum	Call quality status
`type`	Type	Enum	Call type
`start`	Start	Date/Time	Call start timestamp
`end`	End	Date/Time	Call end timestamp
`duration`	Duration	Number (seconds)	Call duration
`subnet`	Subnet	IP/CIDR	Any participant subnet
`location`	Location	String	Any participant site location

Valid values:

health: Good, Poor, Unclassified
type: peerToPeer, groupCall

Duration suggestions:

Label	Value
1 minute	60
5 minutes	300
10 minutes	600
30 minutes	1800
1 hour	3600
2 hours	7200

Operators:

String (participant, id, location): =, !=, in (), not in (), ~, starts with, ends with
Numeric (participantCount, duration): =, !=, >, >=, <, <=
Enum (health, type): =, !=, in (), not in ()

The filter is validated in real time and stored in URL (?filter=...).

Timeframe Selector

Standard preset timeframe picker. Stored as ?from=...&to=....

Show Empty Calls

Checkbox to include calls with duration 0 (no recording data).

Default: unchecked
Stored as ?showEmptyCalls=true
Useful when you want a full activity inventory, even for calls without analyzable media streams.

Update Button

Applies filter, timeframe, and empty-call option.

Highlighted when values changed but not applied.
Disabled when filter syntax is invalid.
Disabled while query is running.
If values are unchanged, it refreshes the current result set.

Calls Table

A sortable, paginated table listing calls matching current criteria.

This table is the operational entry point to select one call and open detailed diagnostics in Call Overview.

Column	Sortable	Description
Health	Yes	Colored status icon (Good/Poor/Unclassified)
Type	No	Group Call or Peer To Peer chip
ID	No	Call identifier; link to Call Overview when recording exists
Participants	No	Participant list with guest summary
Count	Yes	Number of participants
Start	No	Call start timestamp
End	No	Call end timestamp
Duration	Yes	`HH:MM:SS` duration

Health column

Icon	Status	Meaning
Green	Good	Quality met thresholds
Red	Poor	Quality degraded
Grey	Unclassified	No quality data

Type column

Label	Value
Group Call	`groupCall`
Peer To Peer	`peerToPeer`

ID column behavior

Duration > 0: clickable link to Call Overview, with time padding around call interval.
Duration = 0: non-clickable text with tooltip: No call recording available.

The automatic time padding around start/end is used to load surrounding stream context in Call Overview.

Participants column behavior

Named participants are listed.
Guests are grouped as and N Guest(s).
If all are guests, shows N Guests.

Empty / Error States

Situation	Behavior
Loading	Spinner / skeleton rows
No calls match	Empty table
Invalid filter	Update disabled + inline error
Network error	Error in table area

URL Parameters

Parameter	Description	Example
`filter`	Advanced filter expression	`health = "Poor"`
`from`	Timeframe start	`now()-7d`
`to`	Timeframe end	`now()`
`showEmptyCalls`	Include empty calls	`true` / `false`

Action	Destination
Click call ID (with recording)	Call Overview
Opened from Users page	User filter pre-populated
Opened from Sites table	Location filter pre-populated